There can be several reasons why wax is left on the body rather than coming off cleanly with the strip:
Often, the client’s skin is too cold due to poor circulation or cool weather and the wax has subsequently solidified on the body. Knees, elbows, hands and feet are prime examples of where this can happen. Make sure the room is warm enough and do not leave wax sitting for too long on the skin, especially during the winter months.The client’s skin might be too dry. Instead of using powder, massage a small amount of oil into the area prior to applying your wax. This creates a lipid barrier that prevents wax from adhering to the skin, making its subsequent removal easier.Wax can be left behind when the skin is not held taut enough, particularly in areas where there are folds of skin (such as the bikini line, underarms and upper thigh). Take care to stretch the area at all times during application and removal, and ask your client to assist with stretching if necessary.Soft wax works best when applied thinly - thick, gloopy patches of wax are harder to remove. Ensure your product is warm enough to stay fluid upon application, hold the spatula at an angle between 45° and 90° to the skin, and apply in thin, even layers.If wax is not applied with the direction of hair growth and removed against, hairs can get matted and become stuck together in clumps.Your strip may be too clogged with cold wax and hair to pick up any more. Discard the strip and try again with a fresh one.
Do not ‘dab’ at the skin to remove any remaining wax, as this is uncomfortable for the client and can cause bruising. Instead, lay a clean fabric strip over the residue at a slightly different angle, rub briskly several times, hold the skin as taut as possible, then quickly and firmly pull the strip off as normal.
Adding more wax over the top often only makes the problem worse and should therefore be carried out with caution. Apply thinly and remove as quickly as possible.
If all else fails, rub oil into the skin until the wax dissolves and wipe off with a clean fabric strip.